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Privacy Policy

Last Updated: February 25, 2026
1. Definitions

Account: A unique profile created to access the Service.

Application: The Kurd Way Cargo mobile or web application.

Company: Kurd Way Cargo, Sulaymaniyah, Iraq.

Personal Data: Information that identifies or can identify an individual.

Service Provider: Any third party that processes data on behalf of the Company.

Usage Data: Data collected automatically when using the Service.

You: The individual or entity using the Service.

2. Information We Collect

2.1 Personal Data

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Address (City, Province, ZIP/Postal Code)
  • Shipment-related information
  • Any information you voluntarily provide
3. Use of Your Information

We use Personal Data for:

  • Providing and maintaining the Service
  • Managing your Account
  • Processing shipments and service requests
  • Communicating updates, notifications, and service information
  • Sending promotional information (unless you opt out)
  • Improving service functionality and user experience
  • Ensuring security and fraud prevention
  • Complying with legal obligations
4. Data Retention

We retain Personal Data only as long as necessary for:

  • Providing the Service
  • Fulfilling legal or regulatory obligations
  • Resolving disputes
  • Enforcing agreements

Usage Data may be retained for a shorter duration unless required for security or legal reasons.

5. Data Transfer

Your information may be transferred to servers outside your region. We ensure that data protection standards are applied to such transfers.

6. Security

We use reasonable administrative, technical, and physical security measures to protect your data. However, no internet transmission is completely secure.

7. Your Data Rights

You may:

  • Request access to your Personal Data
  • Update or correct your information
  • Request deletion of your Personal Data
  • Withdraw consent (where applicable)

You can contact us to exercise these rights.

8. Children's Privacy

The Service is not intended for children under 13 years old. We do not knowingly collect data from minors under 13.

9. Mobile Application Specific Features

The App includes advanced features to enhance your experience:

  • Dashboard Ads: We display relevant logistics and service updates using auto-scrolling banners.
  • Status Tracker: Real-time tracking with high-performance glass-aesthetic UI for shipment monitoring.
  • Smart Invoicing: View, download, and manage your invoices directly with direct web links and unit-specific itemization.
  • Profile Management: High-security profile settings with glass-translucent input fields and account deletion capability.
10. Contact Information